Complaints

I am committed to providing a high-quality legal service to all my clients. If something goes wrong, I need you to tell me about it. This will help me to maintain and improve my standards. If you have a complaint, please contact me with the details.

The Armstrong Family Law complaints procedure can be downloaded here:

Armstrong Family Law Complaints Procedure Feb 2013

If following the conclusion of the Armstrong Family Law complaints process, you are still not satisfied, you may contact the Legal Ombudsman, whose details are:

Legal Ombudsman
PO Box 6806
Wolverhampton WV1 9WJ

Tel: 0300 555 0333, or if calling from outside the UK: +44 121 245 3050, Minicom: 0300 555 1777
Email: enquiries@legalombudsman.org.uk
www.legalombudsman.org.uk

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at http://ec.europa.eu/odr . Our email address is info@armstrongfamilylaw.co.uk